To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Tiffany P, 11/12/2019
I cannot brag on this shop enough! After 3 shops and a dodge dealership, my church family recommended Steve and Leslie! I am a single mother of 4 and needed some honest opinions. Dropped my car off Wednesday and they got to work keeping me updated every step of the way. Thursday I received a call that my car was ready to go!! After being told so many other things they fixed the issue and saved me thousands! They have a customer for life! Thank you so much!